Neiman Marcus says its customers not trading down

Tue Apr 29, 2008 11:06pm BST
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By Nicole Maestri

NEW YORK (Reuters) - To offset the U.S. economic slowdown, Neiman Marcus shoppers may be buying fewer items in the retailer's luxury stores, but they are not trading down to shop at cheaper retailers, its chief executive officer said on Tuesday.

"Even negative changes to the economy will not drive our customers to less prestigious stores. Our customers may pull back, but she won't pull out and she won't trade down," said Burt Tansky, the retailer's president and chief executive, adding: "Remember, when our customer tightens their belt, it's generally ostrich or alligator."

Tansky was speaking in New York City at a conference organized by consulting firm Emanuel Weintraub Associates to address how retailers and manufacturers can keep and gain market share in difficult times.

U.S. retailers have been hit hard by the weakening U.S economy, as shoppers' ability to spend is being squeezed by high gas prices, rising food costs, a deteriorating housing market, a credit crunch and a weakening job market.

Luxury retailers have been considered somewhat insulated from economic downturns because they cater to higher income shoppers who are less susceptible to fluctuations in gas prices or food costs.

But even high-end retailers like Saks Inc (SKS.N: Quote, Profile, Research) and Neiman Marcus have noted that sales have softened as shoppers take a more cautious approach to spending.

Tansky said his customers, seeing the value of their homes or investment portfolios diminish, are taking a more discerning approach to shopping and may not be buying as many items as in the past.

But he added: "They are not going to forgo luxury or quality any time soon, if ever."  Continued...

 

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