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BRIEF-UK's Ofgem launches investigation into SSE's pre payment meter processes
July 29, 2016 / 6:10 AM / a year ago

BRIEF-UK's Ofgem launches investigation into SSE's pre payment meter processes

July 29 (Reuters) -

* Ofgem launches investigation into SSE’s pre payment meter (PPM) processes

* The investigation is being launched following concerns about SSE’s approach to switching its customers onto pre-payment meter tariffs, particularly those in potentially vulnerable situations

* The investigation examines whether SSE breached Ofgem’s Standards of Conduct, which are aimed at ensuring suppliers treat customers fairly

* It will examine whether the supplier breached licence conditions which require them to provide appropriate information, and ensure consumers’ ability to pay when suggesting alternative payment methods Source text for Eikon: Further company coverage: (London Newsroom)

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