UPDATE 2-Teleperformance hit by French call-centre costs

Thu Nov 26, 2009 6:29pm GMT
 
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* 2009 guidance cut sends shares lower

* CEO says France is company's biggest problem

* French unions oppose cost cuts, call centre closures

* Sees "significant" restructuring costs in France

* Shares down 3 percent

By Lionel Laurent

PARIS, Nov. 26 (Reuters) - French call-centre operator Teleperformance (ROCH.PA) cut its guidance for 2009 on Thursday, warning that price pressures and poor performance in its home market would drag down like-for-like sales and profits.

"We have a weakness and, unfortunately, it is France," said CEO Jacques Berrebi, during a conference call.

"France represents 80 percent of our company's problems," he added, though the country only accounts for 13 percent of its revenues.   Continued...

 

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