October 31, 2019 / 1:38 AM / 17 days ago

Australian consumer files lawsuit against local unit of Japan's Mazda

Oct 31 (Reuters) - Australia’s consumer regulator on Thursday said it has filed a lawsuit against the local unit of Japanese automaker Mazda Motor Corp for allegedly misleading consumers.

The Australian Competition & Consumer Commission (ACCC) has accused Mazda Australia Pty Ltd of engaging in “unconscionable conduct” and making “false or misleading representations” in its dealings with consumers who bought Mazda vehicles between 2013 and 2017.

The case concerns seven vehicles purchased by individual consumers across six Mazda models, with ACCC alleging that these customers experienced faults with their vehicles within a year or two of purchase.

“We allege that Mazda repeatedly refused to provide a refund or a replacement at no cost to the consumers and pressured them to accept lesser offers,” ACCC Chair Rod Sims said.

Mazda Australia did not immediately respond to a Reuters email seeking comment. (Reporting by Aby Jose Koilparambil in Bengaluru; Editing by Himani Sarkar)

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