April 26, 2018 / 6:57 AM / 7 months ago

BRIEF-ACCC Says Telstra To Pay $10 Mln For Misleading Premium Billing Charge Representations

April 26 (Reuters) - Australian Competition and Consumer Commission:

* TELSTRA TO PAY $10 MILLION FOR MISLEADING PREMIUM BILLING CHARGE REPRESENTATIONS

* ACCC IS NOW EXAMINING THIRD PARTY BILLING SERVICES OFFERED BY OTHER CARRIERS

* TELSTRA HAS CEASED OPERATING PREMIUM DIRECT BILLING SERVICE ENTIRELY AND WILL REFUND CUSTOMERS AFFECTED BY ITS CONDUCT

* COURT HELD, BY CONSENT, TELSTRA MISLED CUSTOMERS, BREACHED ASIC ACT WHEN IT CHARGED THEM FOR DIGITAL CONTENT WHICH THEY UNKNOWINGLY PURCHASED

* ESTIMATES FURTHER REFUNDS MAY BE IN THE ORDER OF SEVERAL MILLION DOLLARS

* TELSTRA ADMITTED MORE THAN 100,000 CUSTOMERS MAY HAVE BEEN AFFECTED & HAS COMMITTED TO OFFER REFUNDS TO THESE CUSTOMERS

* TELSTRA ESTIMATES IT PROVIDED REFUNDS OF AT LEAST $5 MILLION, & WILL REVIEW ANY FUTURE COMPLAINTS & DEAL WITH THOSE CUSTOMERS IN GOOD FAITH Source text: (bit.ly/2r2oKv9) Further company coverage:

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