October 24, 2018 / 8:49 AM / a month ago

TSB loses nearly 17,000 customers following IT outage

FILE PHOTO - A woman wlalks into a branch of TSB bank in London May 27, 2014. REUTERS/Neil Hall

LONDON (Reuters) - Britain’s TSB bank saw a net loss of 16,641 current account customers in the second quarter of this year following a disastrous systems outage, data from Britain’s payments authority Pay.UK showed on Wednesday.

The bank’s chief executive Paul Pester resigned in September after a botched IT project saw thousands of the bank’s customers struggle to access their accounts or make payments.

Reporting By Lawrence White; Editing by Susan Fenton

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