October 8, 2019 / 1:55 PM / 4 months ago

Rent the Runway back up after operational glitch

FILE PHOTO: The Rent The Runway store, an online subscription service for women to rent designer dress and accessory items, is seen in New York City, New York, U.S., September 12, 2019. REUTERS/Shannon Stapleton

(Reuters) - U.S. clothing rental service Rent the Runway said on Tuesday its business was back online after an operational snag caused the company to cancel several customer orders and hold off on new sign-ups.

The issue had forced the company to stop allowing new subscribers to the platform and halted its services for 11 days, starting Sept. 27, Rent the Runway said.

A company spokeswoman told Reuters that the technical issue had minimal impact on its long-term business and the company could absorb the temporary revenue hit related to the snag.

The New York-based company, valued at about $1 billion, said it would start accepting new member sign-ups from Tuesday.

Reporting by Aishwarya Venugopal in Bengaluru and Melissa Fares in New York; Editing by Maju Samuel

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