April 10, 2018 / 9:11 PM / a year ago

U.S. report blames Hawaii missile scare on human error, poor safeguards

WASHINGTON, April 10 (Reuters) - A U.S. government report on Tuesday blamed Hawaii’s false alert of a missile attack in January on a “combination of human error and inadequate safeguards.”

The false alarm, which went uncorrected for 38 minutes after being transmitted to mobile phones and broadcast stations, caused widespread panic across the Pacific islands state.

The Federal Communications Commission final report on the incident followed revelations that the employee who issued the warning mistook a test drill for an actual attack.

The FCC said the primary error was the misunderstanding by the employee who sent the alert but also blamed a miscommunication between two supervisors. It also said Hawaii authorities should not have allowed a single employee to send an alert without requiring confirmation from a second person.

The report found that Hawaii conducted far more drills than typical and did not have a plan to respond and correct a false alert. It also blamed deficiencies in Hawaii’s training.

The top two civilian officials of the Hawaii Emergency Management Agency resigned in January after the incident and a warning-system officer who admitted to mistakenly issuing the alert was fired. Hawaii has made numerous changes in an effort to prevent future incidents and named a new emergency management agency administrator last month.

A Hawaii investigation in January found the system for activating a missile alert and conducting emergency drills was deeply flawed, lacking sufficient clarity, fail-safe controls or even a pre-programmed way of issuing a false alarm notice to the public. Hawaii’s emergency management agency did not immediately respond to a request for comment on the FCC report Tuesday.

The FCC report recommended that all states require two employees to approve an emergency alert and have procedures in place to quickly address false alerts. (Reporting by David Shepardson Editing by Tom Brown)

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