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United CEO: 'I’m sorry' in response to dragged passenger
April 11, 2017 / 7:21 PM / 7 months ago

United CEO: 'I’m sorry' in response to dragged passenger

NEW YORK (Reuters) - United Airlines Chief Executive Officer Oscar Munoz on Tuesday issued an apology for the treatment of a passenger dragged from aboard one of its flights before takeoff on Sunday.

Chief Executive Officer of United Airlines Oscar Munoz in New York, U.S. June 2, 2016. REUTERS/Lucas Jackson

“I want you to know that we take full responsibility and we will work to make it right,” Munoz said in a statement, reversing earlier decisions not to apologize directly for the incident.

Reporting by Alana Wise; Editing by Richard Chang

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