Profile: Sears Holdings Corp (SHLD.OQ)
20 Jul 2018
Sears Holdings Corporation, incorporated on November 23, 2004, is an integrated retailer. The Company is the parent company of Kmart Holding Corporation (Kmart) and Sears, Roebuck and Co. (Sears). The Company operates through two segments: Kmart and Sears Domestic. It also offers Shop Your Way, a member-based social shopping platform that offers rewards and personalized services. Shop Your Way connects all of the ways member's shop-in store, at home, online and by phone. The Company is the home appliance retailer, as well as offers tools, lawn and garden, fitness equipment, automotive repair and maintenance. Its brands include Kenmore, Craftsman and DieHard. It also maintains a range of apparel and home offering, including labels, such as Jaclyn Smith, Joe Boxer, Route 66, Cannon, Ty Pennington Style and Levi's and also offers Lands' End merchandise in some of its Full-line stores. It is also a provider of home services, with over four million service and installation calls made annually, as of January 28, 2017. As of January 28, 2017, the Company operated a network of stores with 1,430 full-line and specialty retail stores in the United States, operating through Kmart and Sears. It operates a range of Websites under the sears.com and kmart.com banners.
At January 28, 2017, the Company operated 735 Kmart stores across 49 states, Guam, Puerto Rico and the United States Virgin Islands. As of January 28, 2017, this store count consisted of 734 discount stores, averaging 95,000 square feet, and one Super Center, approximately 185,000 square feet. Most Kmart stores are one-floor, free-standing units that carry an array of products across various merchandise categories, including consumer electronics, seasonal merchandise, outdoor living, toys, lawn and garden equipment, food and consumables and apparel, including products sold under labels, such as Jaclyn Smith, Joe Boxer and Alphaline and certain Sears brand products (such as Kenmore, Craftsman and DieHard) and services. It also offers an assortment of appliances, including Kenmore-branded products. As of January 28, 2017, it had over 700 Kmart stores that also operated in-store pharmacies. The Super Centers combine a service grocery along with the merchandise selection of a discount store.
As of January 28, 2017, there were also six Sears Auto Centers operating in Kmart stores offered a range of automotive repair and maintenance services, as well as an assortment of automotive accessories. Kmart offers a layaway program, which allows members and customers to finance their purchases both in-store and online. As of January 28, 2017, this service is available in over 900 Kmart stores through either mygofer.com, kmart.com or shopyourway.com. Kmart also sells its products through its kmart.com Website and provides members and customers cross-channel options, such as buying through a mobile application or online and picking up merchandise in one of its Kmart or Sears Full-line stores.
The Company's Sears Domestic segment's operations consist of full-line stores, specialty stores, commercial sales and home services. As of January 28, 2017, its full-line stores included 670 stores located across all 50 states and Puerto Rico. As of January 28, 2017, these stores are mall-based locations averaged over 139,000 square feet. Full-line stores offer an array of products and service offerings across various merchandise categories, including appliances, consumer electronics/connected solutions, tools, sporting goods, outdoor living, lawn and garden equipment, certain automotive services and products, such as tires and batteries, home fashion products, as well as apparel, footwear, jewelry and accessories for the whole family. The Company's product offerings include its Kenmore, Craftsman, DieHard, Bongo, Covington, Canyon River Blues, Everlast, Metaphor, Roebuck & Co., Outdoor Life and Structure brand merchandise, and other brand merchandise, such as Roadhandler, Ty Pennington Style, Levi's and WallyHome. Lands' End, Inc. operated approximately 230 store within a store department inside Sears Domestic Full-line locations, as of January 28, 2017.
As of January 28, 2017, the Company had approximately 588 Sears Auto Centers operating in association with Full-line stores. In addition, there are 23 free-standing Sears Auto Centers that operate independently of Full-line stores. The Company's sears.com and shopyourway.com Websites offer an assortment of home, apparel and accessory merchandise, and provides members and customers the option of buying through a mobile application or online and picking up their merchandise in one of its Full-line or Kmart stores. As of January 28, 2017, it had approximately 25 specialty stores (consisting of over 23 free-standing Sears Auto Centers). It sells Sears merchandise, parts and services to commercial customers through its business-to-business Sears Commercial Sales.
The Company's Product Repair Services, is the product repair service provider. As of January 28, 2017, with approximately 6,400 service technicians made seven million service calls annually, this business delivered a range of retail-related residential and commercial services across all 50 states, Puerto Rico, Guam and the Virgin Islands under either the Sears Parts and Repair Services or A&E Factory Service trade names. Commercial and residential customers can obtain parts and repair services for all brands of products within the appliances, lawn and garden equipment, consumer electronics, floor care products, and heating and cooling systems categories. It also provides repair parts with supporting instructions for do-it-yourself members and customers through its searspartsdirect.com Website. This business also offers protection agreements, product installation services, and Kenmore and Carrier brand residential heating and cooling systems. Home Services also includes home improvement services (siding, windows, cabinet refacing, kitchen remodeling, roofing, carpet and upholstery cleaning, air duct cleaning, and garage door installation and repair) provided through Sears Home Services and Sears Home and Business Franchises.
The Company competes with Walmart, Target, Kohl's, J.C. Penney, Macy's, The Home Depot, Lowe's, Best Buy and Amazon.
Sears Holdings Corp
3333 Beverly Rd
HOFFMAN ESTATES IL 60179-0001