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People: ING Groep NV (INGA.AS)

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Louwhoff, Roel 

Mr. Roel M.M. Louwhoff has been Chief Operations Officer, Chief Transformation Officer and Member of the Management Board Banking of ING Groep N.V. since October 1, 2016. He was appointed Chief Operations Officer and Member of the Management Board Banking of ING Groep N.V on May 1, 2014. He is responsible for operations of the bank-wide transformation that was announced in October 2016. In his COO role, he is responsible for operations, IT (including standardization), data management, information security, process management, and procurement. Prior to his appointment, he was Chief Executive Officer of British Telecoms Group Operate. From 2001 to 2004 he was Chief Operating Officer at ClientLogic Corporation, an international business process outsourcing firm. Between 1995 and 2001 he worked for SNT Group N.V., as Chief Operating Officer, ultimately responsible for Operations, HR, IT, Quality, Strategic Account Management, Program & Project Management, Solution Planning & Development and from 1989 until 1995 he served at Andersen Consulting (now Accenture) as a consultant and project leader. He graduated in 1989 with a Masters degree in Business Administration from the University of Groningen (the Netherlands), from which he also received an MBA.

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