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Sustainable Business

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Breakingviews - Review: Trapped inside Big Tech’s “Uncanny Valley”

At least Alice got to leave Wonderland. Anna Wiener isn’t so lucky. In her memoir “Uncanny Valley,” she describes falling down a rabbit hole into Silicon Valley’s strange world of six-figure salaries, unbridled optimism and ersatz meritocracy. She attacks the technology industry’s godlike power to monitor and control consumers of its wares. But along the way Wiener remains stuck in one tech trap: treating most Bay Area denizens as a collection of consumer habit

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